Shipping Policy
HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?
Shipping Times
- USA: 6-9 business days
- Canada, UK: 6-9 business days
- Europe: 5-10 business days
- Rest of the World: 5-10 business days
All orders are shipped with full tracking
Custom Artwork Creation Time
- Artwork previews will be emailed to you within 1-2 days
- Clothing product previews will be ready within 2-3 days.
- Printing will begin within 48 hours of your artwork approval!
CAN I CHANGE THE DESTINATION COUNTRY OF MY ORDER?
you may not change your shipping address after your order has been sent out.
HOW MUCH IS SHIPPING?
Free Shipping over $49.00 Worldwide. (Except for some remote areas)
HOW WILL I KNOW MY ORDER HAS SHIPPED?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update with logistics company.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
DO YOU SHIP INTERNATIONALLY?
International shipping is available currently.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
PLEASE NOTE:
- If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
OUR SHIPPING METHOD
Standard Shipping via YUNExpress Global Direct Line (Traceable)
Expedited Shipping via Fedex or DHL (Traceable）
If you have any questions, please feel free to contact us via Email:support@colorcastic.com
